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Published at 3 years ago Viewed 6879 Times 6879 Share
Thank you very much for all your support in Double 11, we have successfully placed all the parcels into the warehouse on time in this Double 11.
At the same time, we reduce the air freight orders delay issue and also utilize the high-quality flights to deliver the parcels to customers on time.
For the sea freight channel (West Malaysia) submitted during (13/11 - 21/11), we will move the parcels to the warehouse in Malaysia for packaging purposes in advance.
Sea Freight channel (West Malaysia) will state as In-transit, and storage charge will not be calculated during this period.
Users do not need to worry about being unable to use the coupon because the coupon is based on the submission date of the shipment.
After packing the parcels, you can use the coupon and also make the payment. Then, you can receive the parcels within 3-5 days.
Currently, all operations in the warehouse have already returned to normal. Please refer to the following instruction.
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