Important - Blind Box Shipping​ Notice

Published at 1 month ago

With the recent rise of the blind box trend, we would like to remind our users that blind box products may involve copyright issues and could be classified as sensitive item by customs during air freight.

This is due to the IP images, cartoon characters, movie characters, or other designs that are protected by copyright found in blind boxes.

Some well-known blind box brands include: POP MART, Disney, Sanrio, Nanci, and others.

If you ship using normal air freight channels, customs inspections may find intellectual property infringement, potentially resulting in shipment returns.

In the event of a return, users are responsible for paying additional shipping fees and transferring the goods to the correct shipping channel. This will increase transportation costs and affect delivery times.

To avoid such issues, we recommend using sensitive air freight or sea freight channels for transportation.

Additionally, to ensure better protection during transportation, users can opt for an extra reinforced packaging service to guarantee safe delivery.

If you're unable to distinguish between normal and sensitive item, feel free to contact our customer service team at any time.